Frequently Asked Questions (FAQ)

 

About Spectrum Designs

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About Ordering

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  • Spectrum Designs is a custom apparel and promotional products business with a social mission - to create meaningful and inclusive employment and vocational training opportunities for people in a neurodiverse world.

    More than 50% of our workforce is on the Autism Spectrum. As a nonprofit, 100% of sales from every order go towards the ongoing expansion and advancement of hiring and retaining an inclusive and integrated culture.

  • We have two full-service NY-based facilities in Port Washington (Long Island) and Pleasantville (Westchester). Our fully trained staff can handle orders of all sizes.

    Spectrum offers:

    • Screen printing

    • Embroidery

    • Heat transfers

    • DTG (direct-to-garment printing)

    • Promotional products

    • Graphic design services

    Furthermore, we can assist with post-production fulfillment (poly bagging, labeling, hang tagging) and drop shipping.

    We even host temporary pop-up webstores for your employees, school, or fundraiser.

  • We carry an array of brands to fit any budget!

    Some examples include:

    • Uniforms and Workwear: Carhartt, Dri-Duck, Dickies, Calvin Klein

    • Athletic Wear: The North Face, Izod, Puma, Nike, Under Armour

    • Retail Quality: American Apparel, Bella+Canvas, Boxercraft, Eddie Bauer, Nautica

  • By making a purchase that your company would have needed to make – whether uniforms, swag for a treat or special event, or tees for a 5K – you could be making a tremendous impact without having to compromise on quality, timeframe, or price!

  • Spectrum is not only committed to autism employment, but to the planet!

    Some examples of environmental sustainability include:

    • Pleasantville facility 100% powered by renewable energy

    • LED lights installed

    • Only use eco-friendly inks

    • Apparel shipped in compostable bags

    • Use only soy-based cleaners

    • Corrugated boxes certified by the Sustainable Forest Initiative

    • Charging stations installed at both facility parking lots

  • Our clients run the gamut from schools and universities to other nonprofits to small business and large conglomerates, representing every sector and industry.

    Some partners that you may have heard of include: 1-800 Flowers.com, ABC, Bethpage Federal Credit Union, Cintas, Google, J. Crew, JP Morgan Chase & Co., John Starks Foundation, Legends, Mariano Rivera Foundation, Meta, Metro-North Railroad, Northwell Health, NYSID, PBS, Uber, Voya, Winnebago, and many more!

    We are proud to have received many 5-star reviews on Google!

  • Yes, we welcome guests at both locations to experience a behind-the-scenes look at Spectrum and meet our talented neurodiverse team. Please contact Jill Wisner for more information and to schedule a tour.

  • Spectrum Designs works with a human services agency, The Nicholas Center, who provide vocational training and work readiness skills to young adults on the Autism Spectrum and related disabilities. Should you or your loved one have a need for on-the-job supports please visit: tncnewyork.org. If supports are not necessary, please send your resume and cover letter to employment@spectrumdesigns.org

  • As all orders are custom, pricing is determined by 3 factors: product selected, number of colors in logo, and quantity of items.

  • There is no minimum for DTG or embroidering. The minimum order for screen printing is twelve (12) pieces.

  • Our turn-around time is 10 business days. If you need an order quicker than 10 business days, please inform our sales team and a rush fee will be applied to your order. Rush fees are determined by the quantity of your order.

  • Yes! When your order is confirmed, your dedicated sales team member will ask if you would like your items shipped or picked up. Please note: pick ups can only occur during 9am - 5pm Monday - Friday.

  • We ship primarily to in the United States. International shipping is available at extra cost.

  • Yes, please send the quantities, sizes, and style number(s) to your sales representative.

  • Contact our Sales department using the Quote Request form and let them know you'd like to submit artwork in AI or PDF format. If you need something designed, please let your sales representative know and our graphic design team will design your logo starting at $40.