Frequently Asked Questions (FAQ)
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+ About Spectrum Designs
* What is Spectrum Designs?
Spectrum Designs is a custom apparel and promotional items business with a social mission - to help individuals with Autism lead full and productive lives through the world of work. As a non-profit, 100% of our profits go directly back to our mission.
* How can I get a job with Spectrum Designs?
Spectrum Designs works with a single agency partner, Nicholas Center who provide vocational training and work readiness skills to young adults with Autism and related disabilities. Should you or your loved one require on the job supports please visit: http://www.nicholascenterusa.org/application.html. If supports are not required you may submit a resume and cover letter here. *Please note we are not hiring at this time however, will hold your resume on file.
* Where are you located?
We are located in Port Washington, NY.
* Are you hiring?
We are not hiring at this time.
* Can I tour your facility?
Yes, however, tours should remain small as big tours can be a distraction to the work environment. If you are interested in a tour please email: email@example.com
+ About Ordering
* How is price determined?
As all orders are custom, pricing is determined by 3 factors: product selected, number of colors in logo, and quantity of items.
* Is there a minimum order?
There is no minimum. However, if you would like screen print 12 pieces are required.
* How quickly do you fill orders?
Our turn-around time is 10 business days. If you need an order quicker than 10 business days, please inform our sales team and a rush fee will be applied to your order. Rush fees are determined by the quantity of your order.
+ Can I pick up my order?
Yes! When your order is confirmed, your dedicated sales team member will ask if you would like your items shipped or picked up. Please note: pick ups can only occur during 9am - 5pm Monday - Friday.
+ Where do you ship?
We ship primarily to in the United States. International shipping is available at extra cost.
+ Can I send you my own item for customization?
Yes, please send the quantities, sizes, and style number(s) to your sales representative.
+ How do I provide my own artwork?
Contact our Sales department using the Quote Request form and let them know you'd like to submit artwork in AI or PDF format. If you need something designed, please let your sales representative know and our graphic design team will design your logo starting at $40.